Gartner Research

Orchestration Gaps Prevent Digital Transformation Success; CIOs Must Lead the Way and Take Action

Published: 23 January 2020

ID: G00450494

Analyst(s): Cassio Dreyfuss , Darren Topham


After the IT organization as we have known it disappears, IT-based business initiatives will be carried out by multidisciplinary teams with different leaders. To coordinate those initiatives and bridge the inevitable gaps, CIOs must develop leadership skills and behaviors as orchestrators.

Table Of Contents


  • New Collaborative Work Patterns Breed Orchestration Gaps
    • A New Leadership Style Is Needed
  • Closing Orchestration Gaps
  • Closing the Orchestration Gaps — CIOs, Lead the Way and Take Action
    • The Power Gap
    • The Isolation Gap
    • The Focus Gap
  • Communications and Marketing

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