Gartner Information Technology Research

Buyer’s Guide for IGA: Top 4 Elements of a Successful RFP

Published: 24 January 2020

ID: G00448105

Analyst(s): Henrique Teixeira


IGA is one of the most expensive IAM components an organization will ever acquire. SRM leaders responsible for IAM should apply the four success elements described in this buyer’s guide to develop successful IGA RFPs that generate high-quality responses and that are easier to evaluate.

Table Of Contents
  • Key Challenges



  • 1. Strategy: Create a RACI Matrix That Includes the Wider Business and Technical Stakeholders Involved in the IGA Processes
  • 2. Expectations: Document the Single Most Important IGA Business Driver, and Include Particularities of the Current IAM Environment
  • 3. Requirements: Call Out Your Most Important IGA Use Case and Mandatory Critical Capabilities
  • 4. Solutions: Give Preference to IGA Solutions With Appropriate Geographical Professional Services Coverage, Modern Architectures and SaaS Delivery Models

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