Gartner Research

How to Successfully Implement a Transportation Management System — Part 2

Published: 27 January 2020

ID: G00465862

Analyst(s): Oscar Sanchez Duran , Brock Johns , Bart De Muynck


Focusing on key tasks such as interfaces, training and testing during the implementation of a TMS can help reduce implementation times, costs and headaches. Supply chain technology leaders can use this research to learn how to overcome pitfalls in TMS implementation.

Table Of Contents
  • Key Challenges



  • System Configuration — Preparation Is Key to Avoid Operational, Process and Optimization Misalignment in the TMS Configuration
    • Interface Preparation
    • Master Data Preparation
  • Verify and Validate — Ensure a High-Quality Implementation
    • Be flexible on Go-Live Dates
  • Deployment and Go Live — Ready, Steady, Go!
    • A Need for Continuous Training

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