Gartner Research

How to Successfully Implement a Transportation Management System — Part 1

Published: 27 January 2020

ID: G00407403

Analyst(s): Oscar Sanchez Duran , Brock Johns , Bart De Muynck


A TMS implementation can be a challenging process in which organizations often run into unexpected setbacks derived from a lack of preparation. Supply chain technology leaders can use this research to learn how to prepare for and navigate the common pitfalls in TMS implementation.

Table Of Contents
  • Key Challenges



  • Preparation — Seek Executive Commitment and Sponsorship to the TMS Project and Understand Your TMS Vendor Approach to Implementation
    • Complexity Considerations
    • Vendor or Integrator Approach
    • Executive Commitment
  • Project Initiation — Getting the Team Ready for the TMS Implementation
    • Project Scope
  • Discover and Design — Understanding the Organization’s Operational Processes and How to Improve Them
    • Be Prepared, Avoid Delays

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