Gartner Research

Survey Analysis: Global Nations Reveal How Organizations Can Overcome Digital Dexterity Hurdles

Published: 31 January 2020

ID: G00407404

Analyst(s): Gavin Tay , Katsushi Shiga , Masaki Suzuki , Rashmi Choudhary


This analysis of Gartner’s 2019 Digital Workplace Survey shows how global organizations can boost their digital dexterity. Application leaders responsible for digital workplace programs can learn from three APAC countries (China, India and Singapore) to overcome their digital dexterity hurdles.

Table Of Contents

Survey Objective

Data Insights

  • Promote Usage of Socially Equipped Multichannel Tools for Real-Time Employee Collaboration
  • Create Continuous Learning Programs for Digital Workers by Combining JIT Training and OJT With Formal Training
  • Enhance the Employee Experience by Leveraging AI, IoT and ML While Prioritizing Security, Risk and Compliance
  • Methodology

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