Gartner Research

How to Improve Employee Expense Management

Published: 06 February 2020

ID: G00466558

Analyst(s): Chris Pang


“Painful,” “inefficient” and “difficult to use” are complaints often associated with expense reporting software. Application leaders can improve user experience and deliver new business benefits through technology and process optimization.

Table Of Contents


  • Funding and Investment Expand the Market Landscape
  • Solutions Are No Longer “Only” Software
  • Best of Breed Wins on Functionality, but Suite Solutions Still Have Value
  • Greater Integration Removes More Friction and Adds Greater Insight
  • Technology Advances Improve Functionality and User Experience

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