Gartner Information Technology Research

Market Trends: Asset-Based Managed Services

Published: 06 February 2020

ID: G00463641

Analyst(s): Susan Tan, Brendan Williams, Chrissy Healey

Summary

Organizations are looking for rapid time-to-value solutions to business problems and variable payment tied to business outcomes. Technology and service providers must exploit managed service offerings that incorporate an asset-based solution augmented by end-to-end services.

Table Of Contents

Introduction

Market Trend

  • Services Are Increasing in Their Asset Intensity
  • Asset-Based Managed Services Deliver Rapid Time to Value
  • Processes That Have Not Been Digitized Offer Emerging Asset-Based Managed Service Opportunities
    • Asset-Based Managed Services Offer Multiple Benefits to Clients
    • Asset-Based Managed Services Offer Revenue, Leverage and Increased Customer Retention Benefits to Service Providers
    • Asset-Based Managed Services Present Challenges to Service Providers
    • What Does It Take to Be Successful?

Vendors to Watch

  • Accenture
  • Cognizant
  • Deloitte
  • EY
  • Hitachi Vantara
  • Wipro

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