Gartner Research

Critical Capabilities for Data and Analytics Service Providers

Published: 11 February 2020

ID: G00389768

Analyst(s): Gareth Herschel, Twiggy Lo, Jorgen Heizenberg, Ehtisham Zaidi, Saul Judah, Robert Thanaraj


Service providers’ capabilities differ in their suitability for common data and analytics initiatives. This report will help data and analytics leaders shortlist appropriate service providers from a qualifying field of 20.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • BearingPoint
    • Capgemini
    • Cognizant
    • Deloitte
    • DXC Technology
    • EXL
    • EY
    • Genpact
    • HCL Technologies
    • IBM
    • Infosys
    • KPMG
    • NEC
    • NTT DATA
    • PwC
    • TCS
    • Tech Mahindra
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Business Acumen
    • Business Process Transformation
    • Business Change Management
    • Design-Led Approach
    • Managed D&A/D&A as a Service
    • Asset+ Consulting
    • Technology Enablement
    • Analytics and BI Service Expertise
    • Data Service Expertise
    • AI/ML Service Expertise
    • D&A Governance Expertise
  • Use Cases
    • Strategy and Consulting
    • Analytics and BI Implementation
    • Data Management Implementation
    • Data Science and AI/ML Implementation
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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