Gartner Research

Case Study: Change Management Influence Maps (Toyota)

Published: 18 February 2020

ID: G00718183

Analyst(s): Corporate Strategy Research Team

Summary

Strategy leaders know change can often be undermined by resistance from influential executives. To counter this challenge, Toyota builds business support for change by identifying change champions and resisters among key stakeholders and tailoring communications and engagement accordingly.

Table Of Contents

Overview

Solution Highlights

Challenge

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Recommendations

About This Research

Recommended by the Authors

Endnotes

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