Gartner Research

2020 Strategic Roadmap for IT/OT Alignment


A maturity model enables asset-intensive companies (such as manufacturers or transportation) to transform from disconnected IT and operational technology management to integrated digital businesses. CIOs should use this framework to drive IT/OT alignment and eventual integration.

Published: 20 February 2020

ID: G00466844

Analyst(s): Kristian Steenstrup

Table Of Contents


  • Strategic Roadmap Maturity Levels
    • Level 1: Initiate OT Convergence Assessments — Create Awareness
    • Level 2: Develop — Arrive at Consensus, and Agree on Why
    • Level 3: Define — Align IT and OT Management and Methods
    • Level 4: Manage — Integrate IT and OT Systems
    • Level 5: Optimize — Integrate Resources and Standardize Processes
    • Overview of Change
  • Future State
  • Current State
  • Gap Analysis and Interdependencies
  • Migration Plan
    • Higher Priority
    • Medium Priority
    • Lower Priority

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