Gartner Research

Gartner Magic Quadrant for Network Services, Global


Enterprises need greater network agility to support digital initiatives, and global network service providers are supplying new services in response. When sourcing network services, infrastructure and operations leaders must incorporate these new capabilities to achieve success.

Published: 20 February 2020

ID: G00387817

Analyst(s): Neil Rickard , Bjarne Munch, Danellie Young

Table Of Contents

Market Definition/Description

  • What’s Changed

Magic Quadrant

  • Vendor Strengths and Cautions
    • AT&T
    • BT
    • CenturyLink
    • China Telecom Global
    • Colt Technology Services
    • Global Cloud Xchange
    • GTT
    • Masergy
    • NTT
    • Orange Business Services
    • PCCW Global
    • Singtel
    • Sprint
    • Tata Communications
    • Telefonica
    • Telia
    • Telstra
    • T-Systems
    • Verizon
    • Vodafone
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Sourcing Trends
  • Operational Trends
  • Network Architectures
  • Access Options
  • Managed Services
  • Pricing Trends

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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