Gartner Research

Supply Chain Analytics Technology Solutions: Build, Buy or Outsource?

Published: 21 February 2020

ID: G00464098

Analyst(s): Noha Tohamy

Summary

This research presents supply chain leaders responsible for analytics strategy with questions to decide whether to build, buy or outsource supply chain analytics needs. Decision factors include speed to deployment, ability to customize and available analytical resources.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Probing Questions to Identify the Factors Impacting Your Choice
    • Is There an Off-the-Shelf Solution With Embedded Analytics That Meets — Fully or to a Large Extent — Your Needs?
    • Is the Off-the-Shelf Solution Provider Willing to Partner to Extend Solution Functionality?
    • Does the Organization Have the Requisite Talent to Successfully Build and Deploy the Analytics Solution?
    • Can the Analytics Service Provider Guarantee Experienced Resources and the Desired Knowledge Transfer to In-House Resources?
    • Will the Organization Be Willing to Share Sensitive Information With the Service Provider?
    • How Much Agility or Autonomy Does the Organization Desire in Using, Maintaining and Enhancing the Analytics Solution?
  • Clarify Competing Goals Then Choose an Approach to Maximize Success

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.