Gartner Information Technology Research

Payer CIOs Must Enable and Embrace Price Transparency Now to Compete in 2020

Published: 24 February 2020

ID: G00465488

Analyst(s): Bryan Cole


Federal regulators will soon stipulate that payers provide members with price estimates for most all medical services. U.S. healthcare payer CIOs must choose one of two administrative approaches to comply, and then follow a clear business strategy to succeed.

Table Of Contents
  • Key Challenges


  • Proposed Consumer Price Transparency Regulations Will Reset Payer Industry Competitive Dynamics
  • Consumer Price Transparency Will Change Payer Business Models


  • Move Beyond Regulations
  • Embrace the Trend of Consumer Price Transparency
  • Enable Business Model Change

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