Published: 24 February 2020
Analyst(s): Consult the Board Research Team
The summary contains input from 20 members regarding the use of Disaster Recovery as a Service (DRaaS) and Back-up as a Service (BUaaS). It reviews members' services and suppliers in use, satisfaction with the suppliers, and the technical support they offer. The summary ends with a look at whether members use the cloud or on-premises approach to run DRaaS or BUaaS.
Guiding Principles on Independence and Objectivity.