Gartner Research

Selecting HCM Technology Requires an ‘Eyes Wide Open’ Approach

Published: 25 February 2020

ID: G00466820

Analyst(s): Ron Hanscome , Sam Grinter


Implementing any HCM technology is an expensive, time-consuming, multiyear commitment; thus proper vendor selection is key. Application leaders supporting HCM technology should incorporate these practices to reconcile the inevitable trade-offs and pick the best-fit solution for their enterprise.

Table Of Contents
  • Key Challenges



  • Ensure Proper Team Resource Mix Across Project Phases

Case Study

  • Use Critical Use Cases to Drive Detailed Requirements
  • Take Charge of the Demo and Follow-Up Due Diligence Activities

Case Study

  • Scrutinize the Prospective Solution’s Customer Community

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