Gartner Research

Vendor Rating: Oracle

Published: 26 February 2020

ID: G00385102

Analyst(s): Ted Friedman , Donald Feinberg , Yefim Natis , Massimo Pezzini , Robert Anderson , Eric Goodness , C. Klappich , Philip Dawson , Christian Hestermann , Rita Sallam , Gavin Tay , Ed Anderson , Ron Hanscome , Mike Guay , Nick Heudecker , Felix Gaehtgens , Rob Wilkes , Jason Wong , Adam Woodyer , Alan Stanley , Melissa Hilbert , Simon Walker , Melanie Alexander , Christina Klock , Erick Brethenoux , Benjamin Bloom


Oracle continues to make progress with shifting its business model and customer base toward the cloud, albeit with variation in pace across product lines. To accelerate movement, the vendor is beginning to add more “cloud-friendly” attributes to its strategy and execution.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
    • Enterprise Applications
    • Database Management Systems
    • Cloud Infrastructure
  • Support/Account Management: Variable
    • Account Management
    • Support
  • Pricing Structure: Variable
    • Pricing
    • Contract Negotiations
    • Cloud
  • Technology/Methodology: Positive
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Positive

Additional Analyst Insights

  • Business Applications and Services
    • Customer Experience (CX)
    • Marketing
    • Sales & Service
    • Digital Commerce
    • Enterprise Resource Planning (ERP)
    • Financial Planning and Analysis & Financial Close
    • Human Capital Management (HCM)
    • Supply Chain Management (SCM)
    • Midsize Enterprises
    • Professional Services
  • Platform Services and Capabilities
    • Analytics & Business Intelligence
    • MDM and Data & Analytics Governance
    • Content Services
    • Multiexperience Development
    • Integration
  • Technology Innovation Areas
    • Artificial Intelligence
    • Blockchain
    • Internet of Things
    • Security

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