Gartner Information Technology Research

The CIO’s Role in Supporting Industrial Assets

Published: 26 February 2020

ID: G00465370

Analyst(s): Kristian Steenstrup


Modern maintenance of industrial assets gives CIOs an opportunity to play a bigger role in digital transformation. CIOs who use IT to optimize the support of industrial plants and equipment will improve the business performance of asset-intensive enterprises.

Table Of Contents


The Support and Maintenance of Industrial Assets Follow a Cycle

  • Industrial assets include embedded software that generates most of the data about an asset’s performance, health and operating environment. If assets become unproductive due to the mismanagement of software or data, business executives will blame the CIO. But CIOs can also show the business how software and data can make assets more productive.

The Support and Maintenance Cycle Has Four Phases

  • Phase 1: Data Acquisition
  • Phase 2: Data Analysis
  • Phase 3: Work Plan
  • Phase 4: Execution and Impact

Industrial Assets Are an Ecosystem Within an Ecosystem

  • Conclusion

Further Reading

  • Related Content
  • Gartner Executive Programs Reports
  • Core Research
  • Books
  • Articles
  • Peer Conversations

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