Gartner Information Technology Research

Addressing the IT Services Opportunity in the Insurance Market

Published: 26 February 2020

ID: G00463644

Analyst(s): Rajesh Narayan , Gregor Petri


Global IT spending in the insurance sector on external IT services is growing at a CAGR of 5.1% and will reach $71.1 billion in 2020. For product managers looking for revenue growth in a sizable segment, managed services around cloud infrastructure services (cloud computing) have the best outlook.

Table Of Contents


  • Key Insight
  • Implications
  • What You Need to Do
    • Create Cloud and Managed Service Offerings That Address Specific Insurer’s Needs
    • Help Insurers Navigate Their Digital Journeys
    • Continuously Tune Your Service Proposition
  • What You Need to Know

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