Gartner Research

Critical Capabilities for Network Services, Global

Published: 27 February 2020

ID: G00389810

Analyst(s): Danellie Young , Katja Ruud , Bjarne Munch , Lisa Pierce


When confronting a plethora of options for network service providers, I&O leaders responsible for WAN services modernization should prioritize provider capabilities for carrier-based cloud interconnect, hybrid WAN, SD-WAN, vCPE and NFV, subject to their geographic requirements.

Table Of Contents

What You Need to Know

  • What’s Changed


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • AT&T
    • BT
    • CenturyLink
    • China Telecom Global
    • Colt Technology Services
    • Global Cloud Xchange
    • GTT
    • Masergy
    • NTT
    • Orange Business Services
    • PCCW Global
    • Singtel
    • Sprint
    • Tata Communications
    • Telefonica
    • Telia
    • Telstra
    • T-Systems
    • Verizon
    • Vodafone
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Dedicated Internet Services
    • Ethernet Services
    • MPLS/Cloud Connectivity, N. America
    • MPLS/Cloud Connectivity, EMEA
    • MPLS/Cloud Connectivity, APAC
    • MPLS/Cloud Connectivity, Global
    • Managed SD-WAN, N. America
    • Managed SD-WAN, EMEA
    • Managed SD-WAN, APAC
    • Managed SD-WAN, Global
    • vCPE/NFV Services, N. America
    • vCPE/NFV Services, EMEA
    • vCPE/NFV Services, APAC
    • vCPE/NFV Services, Global
  • Use Cases
    • Intra-North America Network
    • Intra-EMEA Network
    • Intra-Asia/Pacific Network
    • Global Network
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.