Gartner Information Technology Research

A Digital Literacy Charter Paves the Way for Healthcare Provider CIOs’ Workforce Transformation

Published: 27 February 2020

ID: G00463905

Analyst(s): Mike Jones , Laura Craft , Pooja Singh


Innovation in digital medicine, wearables, artificial and augmented intelligence, and virtual care is disrupting healthcare business and operating models. Healthcare CIOs must prepare their workforces to capitalize on this disruption by creating and implementing digital literacy charter.

Table Of Contents
  • Key Challenges


  • The Pace of Technological Change Will Force Organizations to Invest in Acquiring the Skills Necessary for Digital Transformation
    • Workers Perceive Digital Positives, but Many Feel Unprepared


  • Create Interest in Digital Literacy Across Stakeholders by Illustrating the Productivity, Talent Development and Retention Implications of Digital Transformation
  • Set Up the Digital Literacy Charter for Success by Collaborating With Clinical Informatics and Workforce Leadership to Gain Formal Approval From the Executive Leadership Team
    • Competency
    • Culture
    • Education
    • Innovation

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