Gartner Research

Maximize the Impact of Your I&O IT Score With These Best Practices for Assessment

Published: 27 February 2020

ID: G00466995

Analyst(s): Mark Margevicius , Duncan Prosser


Completing an assessment involves preparation, effort and understanding of its purpose. I&O leaders must prepare themselves and their teams with these specific best practices to maximize the results of the measurements.

Table Of Contents
  • Key Challenges



  • Use the IT Score to Establish Baselines
  • Follow Proven Best Practices to Maximize Benefits From an IT Score Assessment
  • Use the Gartner IT Score as a Continuous Improvement Plan for I&O

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