The Gartner cost value matrix is designed to help CIOs evaluate the relationship between IT costs and the value IT brings to the business by focusing on metrics like IT spending as percentage of revenue. CIOs should use the CVM to help balance IT optimization and investment with a focus on IT yield.
Measuring IT’s Yield to Balance IT Cost Optimization: The Gartner Cost Value Matrix (Part 1)
- Key Challenges
- Stop Managing IT as a Cost Center by Using the CVM to Relate Business Metrics
- Consider Examples of How the Cost Value Matrix Works
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