Gartner Information Technology Research

Top 10 Trends Driving the Utility Industry in 2020

Published: 28 February 2020

ID: G00466940

Analyst(s): Zarko Sumic , Nicole Foust , Ethan Cohen , Lloyd Jones , Sruthi Nair

Summary

Climate change and technology disruption are creating conditions that drive structural changes in utility systems. The quest for new business models and mandates for reliable services persist. CIOs should use these trends to form information and technology strategy and achieve techquilibrium.

Table Of Contents

Analysis

  • 2020 Highlights
    • How to Use This Information
  • Utilities Business Is Increasingly Impacted by Environmental Concerns
    • Key Findings
    • Implications
    • Recommendations
  • Energy Technology Consumerization Drives Energy Transition and Attracts New Entrants
    • Key Findings
    • Implications
    • Recommendations
  • Energy Transition Will Take Time, but Utilities Need to Act Now
    • Key Findings
    • Implications
    • Recommendations
  • Flexibility Markets Are Ensuring Balanced Operation During Energy Transition
    • Key Findings
    • Implications
    • Recommendations
  • Electrification of Transportation Creates Opportunities and Challenges for Utilities
    • Key Findings
    • Implications
    • Recommendations
  • Energy and Utility Companies Are Getting Ready for Accelerated Industry Convergence
    • Key Findings
    • Implications
    • Recommendations
  • IoT Enables and Expands Utility Digital Business Capabilities
    • Key Findings
    • Implications
    • Recommendations
  • Utilities Focus on Digitalization Efforts With Optimization in Mind
    • Key Findings
    • Implications
    • Recommendations
  • The Current War Is Reemerging
    • Key Findings
    • Implications
    • Recommendations
  • Communities Are Delivering Early Energy Transition Benefits to Their Members
    • Key Findings
    • Implications
    • Recommendations

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