Gartner Information Technology Research

Addressing the Cost Optimization Opportunity in Insurance

Published: 28 February 2020

ID: G00463652

Analyst(s): James Ingham , Gregor Petri , Sandeep Unni


Insurance CIOs are under pressure to continuously optimize IT and business costs, regardless of the economic cycle. Product managers can support insurance vertical clients by articulating how their products/services enable improvement of cost optimization metrics and measuring success accordingly.

Table Of Contents


  • Why Address Cost Optimization Now?
  • Three Routes to Cost Optimization
    • Digital Business Transformation
    • Business Cost Optimization
    • IT Cost Optimization
  • TSP Go-to-Market Framework/Toolkit for Cost Optimization Outcomes
    • What You Should Do Now

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