Gartner Research

Assess Your IT Bench Strength for Digital Business Transformation

Published: 02 March 2020

ID: G00466809

Analyst(s): Lily Mok , Diane Berry


Success in digital business requires IT organizations to transform to a new IT workforce profile. This research advises CIOs and IT leaders on how to conduct a skills and competencies inventory, to understand the current bench strength, identify gaps and to plan for building digital capabilities.

Table Of Contents
  • Key Challenges



  • Define Objectives, Scope and Process
  • Develop a Communications Plan
  • Make the Process for Data Collection User-Friendly, and the Results Meaningful
  • Develop Employee and Manager Partnership to Execute the Assessment and Development Plan
  • Identify Metrics to Determine Program Success

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