Gartner Research

What You Need to Know About HCM Platform as a Service

Published: 02 March 2020

ID: G00466682

Analyst(s): Chris Pang , Ron Hanscome


Human capital management PaaS is increasingly highlighted by HCM cloud suite vendors in their messaging. Application leaders need to understand the capabilities and limitations of HCM PaaS to increase project success.

Table Of Contents


  • What Is HCM PaaS?
  • What’s the Benefit of HCM PaaS, and Why Should I Use It?
  • How Mature Is HCM PaaS?
  • How Capable Is HCM PaaS?
  • How Has HCM PaaS Evolved and Where Is It Going?
  • Can I Use PaaS to Replicate Functionality in My Old System, and Does It Mean I Won’t Need Third-Party Software?
  • Are There Different Types of PaaS, and What’s the Difference?
  • What Types of Tools Are Available for Creating Custom Applications?
  • What Are the Major Cautions of HCM PaaS?
  • I Have APIs I Can Use. Do I Still Need Help From IT?
  • When Is a Good Time to Use PaaS?

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