Gartner Research

Key Trends and Considerations for Freight Audit and Payment

Published: 03 March 2020

ID: G00465746

Analyst(s): Oscar Sanchez Duran, Brock Johns, Bart De Muynck

Summary

Freight audit and payment providers continue to explore technology capabilities to provide new value-added services and modernize their service product offerings. Supply chain technology leaders should use this research when considering investing in freight audit and payment providers.

Table Of Contents

Analysis

  • Consideration No. 1: Differences in FAP Provider Type and Services Offered
  • Consideration No. 2: Differences in FAP Maturity Across Global Regions
  • Consideration No. 3: Variations in FAP Automation and Flexibility
    • Large vs. Small Shippers
    • Shippers vs. 3PLs
  • Consideration No. 4: Operational Trends Driving Increased Adoption of FAP
    • The Continuous Need to Further Reduce Costs
    • Going Digital — Obtaining Insights From Freight Invoice Data of Your Supply Chain
  • Consideration No. 5: Technology Trends Driving Increased Adoption of FAP
    • Further Investment in Advanced Analytics Capabilities
    • Expansion of Technology Offering With Rate Management Capabilities
    • Network Optimization Through Current and Historical Data Analysis on Operational and Financial Processes
    • Increased Importance of Advanced Payment and Quick-Pay Capabilities
    • Further Initiatives in Smart Contracts Through Blockchain Technology in Supply Chain

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