Gartner Research

Make Diversity and Inclusion a Key Priority

Published: 04 March 2020

ID: G00464339

Analyst(s): Stephanie Stoudt-Hansen , Jo Ann Rosenberger , Edward Weinstein , Christie Struckman


Seemingly small actions can collectively and progressively create a scenario where people feel marginalized, even in the most well-intentioned, inclusive-minded culture. Sourcing, procurement and vendor management leaders can break habits by confronting behaviors and providing support to all.

Table Of Contents
  • Key Challenges



  • Step No. 1: Recognize Behaviors That Marginalize Employees
    • Feeling Unsafe
    • Avoid Unconscious Bias
  • Steps No. 2 and 3: Address Behaviors Publicly and Coach Individuals Privately
  • Step No. 4: Communicate Your Ongoing Commitment to Inclusion
  • Step No. 5: Support Privately

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