Gartner Research

Video: How to Ensure Business Continuity in the Face of the Coronavirus

Published: 05 March 2020


The recent spread of the new coronavirus, COVID-19, presents IT organizations with a unique challenge of ensuring business continues in the face of health issues outside of their control. This research helps I&O technical professionals plan for impacts such as a pandemic.


COVID-19, a new variation of the coronavirus, is rapidly spreading throughout the world. Countries, communities and organizations are making decisions to quarantine groups of people or send people home to work. Should all or most employees need to spend a few weeks working from home, is your organization ready? In this Gartner for Technical Professionals video, we describe what makes an outbreak like the coronavirus unique from a business continuity planning perspective. We also offer very specific technical advice in the areas of networking, infrastructure, cloud computing, remote access, virtual desktops and collaboration. Make sure your organization is ready now by following the specific advice in this video.

The outline and timing of the video is:

0:00 — Introduction

1:25 — Unique business continuity challenges of a pandemic like the coronavirus

3:20 — Issues outside of your control

4:34 — How can organizations plan for the worst?

8:12 — The home office is key

9:34 — Use the public cloud for rapid infrastructure deployments and scalability worldwide

13:10 — Develop your work from anywhere strategy

23:54 — Deploy DaaS or expand your VDI environment

28:44 — Virtual desktop bandwidth — pandemic scenario

29:50 — Testing your work-from-anywhere scenario

31:10 — Wrap up and recommendations

How to Ensure Business Continuity in the Face of the Coronavirus

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