Gartner Information Technology Research

Gartner Invest Quarterly Sector Outlook: IT Services, 1Q20

Published: 06 March 2020

ID: G00722079

Analyst(s): Sandra Notardonato

Summary

The IT services industry is undergoing major secular changes, muting growth in traditional service segments, while creating new, digital opportunities. Adaptation of business models — which requires increased investment, particularly in technology and talent — is critical to remaining relevant.

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