Gartner Research

Enable I&O Teams to Succeed With Infrastructure-Led Disruptions Using 3 Techniques

Published: 12 March 2020

ID: G00463980

Analyst(s): Ross Winser


Achieving the most powerful outcomes from I&O innovations will require close collaboration with business teams. Using three foundational techniques, I&O leaders can discover, target and win support for Infrastructure-Led Disruptions.

Table Of Contents
  • Key Challenges



  • Identify Innovation Opportunities by Leveraging Connections to Facilitate New Types of Discussions and Drive Deeper Business Engagement
  • Expand I&O’s Innovation Scope by Targeting Solutions That Address the Challenges Users Encounter When Adopting As-a-Service Offerings
  • Build Customer Advocacy by Using Co-creation and Minimum Viable Product Approaches
    • Principle 1: Embrace Co-creation With Business Teams as a Critical Enabler for Success
    • Principle 2: Gain Support and Traction Through Minimum Viable Product Approaches

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