Gartner Information Technology Research

Mitigate Risk When Contracting for Managed Services of Public Cloud IaaS

Published: 16 March 2020

ID: G00718931

Analyst(s): Mark Ray, DD Mishra, Tobi Bet

Summary

When contracting for support and operations of public cloud through managed services, sourcing, procurement and vendor management leaders must proactively address risks to the organization. Our best practices will help to optimize key SOW elements, service levels, and terms and conditions.

Table Of Contents

Overview

Introduction

Analysis

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