Gartner Research

Critical Capabilities for Contract Life Cycle Management


CLM vendors have varied strengths across the capabilities needed by different stakeholders to manage the life cycle of a contract. Application leaders can use this research to understand and align vendor capabilities to their use cases and shortlist vendors that best fit the organization’s needs.

Published: 17 March 2020

ID: G00447950

Analyst(s): Kaitlynn Sommers Patrick Connaughton Marko Sillanpaa Micky Keck

Table Of Contents


What You Need to Know


  • Agiloft
  • Apttus
  • CobbleStone Software
  • Conga
  • Coupa
  • DocuSign
  • GEP
  • Icertis
  • SAP Ariba
  • SirionLabs
  • Zycus
  • Application Setup and Maintenance
  • Requesting a Contract
  • Creating a Contract
  • Negotiation and Approval Workflow
  • Storing Contracts
  • Searching Contracts
  • Running Standard Reports
  • Advanced Analytics
  • Updating/Renewing a Contract
  • Enabling Sales Workflows
  • Enabling Procurement Workflows
  • Enabling Legal Workflows
  • Procurement
  • Sales
  • Legal
  • Enterprise

Inclusion Criteria

Gartner Recommended Reading

Critical Capabilities Methodology


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