Gartner Research

Answer These 7 Questions to Position the Strategic Arguments for a New or Replacement WMS

Published: 19 March 2020

ID: G00466361

Analyst(s): Simon Tunstall


Building a business case and gaining approval for a new or replacement WMS is a difficult process. This research gives supply chain leaders with IT responsibilities seven key questions to answer so they can begin to prepare a compelling strategic case for a new WMS before gaining buy-in.

Table Of Contents
  • Key Challenges



  • Determine the Strategic Arguments for a New or Replacement WMS by Soliciting Answers to These Seven Questions
    • 1. Is Our Current System Primitive or Lacking in Much-Needed Functionality?
    • 2. Is Our Aging System Becoming Unreliable? Should We Replace It?
    • 3. Are We Falling Behind Our Competitors?
    • 4. Are We at Risk of Failing to Meet Compliance Requirements?
    • 5. Do We Need to Move or Insource Our 3PL Warehouse Operations? Are Our 3PL Partner’s Systems Immature?
    • 6. Can We Keep Up With Growing Customer Requirements?
    • 7. Is it the “Right Thing to Do”?
  • Combine and Refine Arguments to Sell the Concept of a WMS

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