Gartner Research

Guidance Framework for Adopting Lean UX

Published: 20 March 2020

ID: G00466339

Analyst(s): Peter Hyde


Lean UX combines lean startup, design thinking and agile methods to maximize learning, improve decision making and rapidly evolve and validate design ideas. Application technical professionals should implement Lean UX practices to deliver an outstanding user experience to their customers.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework: Develop Lean UX Capability
  • Stage 1. Think: Articulate Hypotheses to Validate Assumptions
  • Stage 2. Make: Create Experiments to Validate Hypotheses
  • Stage 3. Check: Run Experiments With End Users
  • Follow-Up

Risks and Pitfalls

Gartner Recommended Reading

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