Gartner Research

How Product Managers Can Strengthen Product Quality During Development

Published: 20 March 2020

ID: G00465834

Analyst(s): Chris Meering , Brian Doherty


Poor quality products have a detrimental impact on customers, the organization and the commercial prospects for future products. Product managers must demonstrate their commitment to quality during the development process, and critically assess quality prior to making the decision to release.

Table Of Contents
  • Key Challenges



  • Validate Understanding of the Testing and Quality Regimes Used During Product Development
    • Product Managers’ Obligations to Support Product Quality
  • Empower a Delegated Representative to Act on Behalf of the Product Managers to Support the Engineering Team
  • Establish Product-Specific Quality Requirements and Exit Criteria That Must Be Achieved Before Launch

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