Gartner Information Technology Research

Upscaling Work from Home Programs for Service and Support Leaders

Published: 24 March 2020

ID: G00722918

Analyst(s): Customer Service and Support Research Team

Summary

The COVID-19 pandemic has sharply underscored the importance of organizational preparedness for work from home. To help customer service and support leaders navigate these times, we discuss key strategies and considerations for scaling up remote work programs.

Table Of Contents

Recommended by the Authors

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