Gartner Information Technology Research

Optimize Your IT Services Sourcing Strategy to Include Contingent Labor for Digital Talent

Published: 25 March 2020

ID: G00466752

Analyst(s): Jaideep Thyagarajan , Akshit Malik , Tobi Bet


With IT talent shortages globally, use of contingent labor is rising. Sourcing, procurement and vendor management leaders should select from the four contingent labor staffing models defined in this research to incorporate into their hybrid resourcing strategy.

Table Of Contents
  • Key Challenges



  • Include Contingent Workforce in Your Sourcing Strategy
  • Select the Contingent Workforce Model That Best Fits Your Need
  • Selection Criteria for Shortlisting Staffing Agencies and Gig Work Platforms

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