Gartner Information Technology Research

3 Steps to Staff the Product Owner Role to Strengthen Agile and DevOps Teams

Published: 26 March 2020

ID: G00463706

Analyst(s): Akis Sklavounakis , Bill Blosen


How can agile and DevOps teams stay aligned with business priorities as customer needs continuously evolve? Application leaders must identify and develop passionate and empowered product owners, or risk a failed, low-value or stalled agile transformation.

Table Of Contents
  • Key Challenges



  • Select Product Owners Based on Their Passion, Vision and Adaptability
    • Scrum Guide
    • Product Owners Must Operate With an Empirical Approach
    • The Product Owner Role in Agile at Scale
  • Develop Strong Product Owners by Effective Coaching, Empowerment, Intrinsic Motivation and a Community of Practice
    • Empower Product Owner Decisions
    • Leverage Intrinsic Motivators
    • Use the Connector Manager Approach to Coaching Product Owners and Initiate Their Community of Practice
  • Measure the Customer Value Delivered

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