Gartner Information Technology Research

Microsoft 365 Enterprise E5 Cloud Suite: Assess Its Business Value to Optimize Negotiations

Published: 26 March 2020

ID: G00464218

Analyst(s): Ben Jepson , Dolores Ianni , Steve Riley


IT organizations struggle to evaluate and justify the additional cost of the Microsoft 365 E5 bundle. Sourcing, procurement and vendor management leaders can use this research to facilitate business value analysis and negotiation of M365 E5 for their unique use case and environment.

Table Of Contents
  • Key Challenges



  • Construct a Decision Model of the M365 E5 Services and Price Options to Evaluate the Discounted Cost vs. Business Benefit
    • Strategic Priorities Have Greater Discounts, but Extensive Shelfware May Deliver Limited Value
  • Evaluate M365 E5’s Security Features to Ensure They Will Add Value
  • Engage Your IT and Business Stakeholders to Build Your Cloud Migration Roadmap to Prepare for Diminishing Discounts

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