Gartner Information Technology Research

Winning Strategies for Determining EHR Architecture Following Healthcare Provider Merger and Acquisition

Published: 27 March 2020

ID: G00450739

Analyst(s): Mike Jones


Implementing the wrong EHR architecture after healthcare provider M&A will put revenue and patient care at risk. CIOs should use these four best practices to decide whether to consolidate, integrate or isolate duplicative EHR systems.

Table Of Contents
  • Key Challenges


  • Use Four Critical Criteria to Determine Your Post-M&A EHR Strategy
    • Consolidate — Reduce, Replace or Combine EHR Instances
    • Integrate — Connect Data and Workflow Across EHR Instances
    • Isolate — Continue With Isolated Systems Across Business Units or Merged Entities


  • 1. Identify Dependencies of Your Strategic Business Objectives on Your Current EHR Portfolio
  • 2. Determine If EHR Change Will Improve Clinical Outcomes by Assessing Patient Cohort and Clinical Service Delivery Congruency
  • 3. Measure EHR User Satisfaction and IT Benchmarks to Assess Where Improvement Is Needed and Best Practices Can Be Scaled
  • 4. Use Upcoming Events to Implement Architectural Change
  • Consolidate Results to Determine Your New EHR Architecture

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