Gartner Research

Survey Analysis: Digital Business Impact on Supply Chain — Implications of Moving From Pilots to Deploying at Scale

Published: 30 March 2020

ID: G00389361

Analyst(s): Michael Dominy


Our 2019 survey reveals how challenges have changed since we conducted the research in 2015. As organizations attempt to deploy digital more extensively within their supply chains, capability gaps shift. Supply chain leaders can use this research to identify where to focus improvement efforts.

Table Of Contents

Survey Objective

Data Insights

  • Leadership and Talent Capability Gap
  • Digital Products and/or Service Models’ Support Capability Gap
  • Cyber Risk Gaps Get Narrower
  • Supply Chain Digital Roadmaps Are More Aligned
  • Methodology

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