Forecast: IT Services, Worldwide, 2018-2024, 1Q20 Update
Published: 31 March 2020
Gartner’s 1Q20 IT services forecast base assumptions were set in advance of the World Health Organization declaring COVID-19 a global pandemic. At that time, it was assumed that the COVID-19 impact would be limited and of comparatively short duration, which is reflected in this forecast.
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