Gartner Information Technology Research

Gartner Peer Insights ‘Lessons Learned’: Implementing Content Services Platforms

Published: 01 April 2020

ID: G00389429

Analyst(s): Peer Contributors


Content services platforms assist organizations in the transformation of their content-centric digital business operations. Application leaders responsible for deploying these services can learn from the implementation experiences of their peers.

Table Of Contents


Peer Lessons Learned

  • Lesson 1: Analyze and Document All the Requirements
  • Lesson 2: Explore Different Vendors and Evaluate Their Subscription Models
  • Lesson 3: Work on Current Processes and Acquire Vendor’s Input on Optimal Ways to Utilize Their Products
  • Lesson 4: Invest in Rigorous Training Before Implementation
  • Lesson 5: Engage an Implementation Partner and Exercise Diligence During Implementation
  • Methodology

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