Gartner Research

Magic Quadrant for Managed Mobility Services, Global

Published: 01 April 2020

ID: G00389577

Analyst(s): Katja Ruud, Leif-Olof Wallin, Bill Menezes


Over this past year, enterprises continued to broaden the scope and the geographic requirements for managed mobility services. For best outcomes from MMS deployment, I&O leaders should match their technical, commercial, operational and regional requirements to the provider that meets these needs.

Table Of Contents

Market Definition/Description

Magic Quadrant

  • Vendor Strengths and Cautions
    • Calero
    • Cass Information Systems
    • DMI
    • DXC Technology
    • GEMA
    • HCL Technologies
    • Honeywell Enterprise Mobility
    • IBM
    • Orange
    • Sakon
    • Tangoe
    • Telef√≥nica
    • Vodafone
    • Zensar
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

  • Honorable Mentions
    • Fujitsu
    • MetTel
    • Stratix

Evaluation Criteria

  • Ability to Execute
  • Completeness of Vision
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • More Focus on Automation and Security
  • In 2019, Pricing of MMSs Varied Greatly
  • Still No Dominant Provider Type
  • Objectives, Buying Behavior and Satisfaction

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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