Gartner Information Technology Research

Audio- and Videoconferencing Platforms' Performance Post COVID-19 Outbreak

Published: 03 April 2020

ID: G00467724

Analyst(s): Consult the Board Research Team


This summary features inputs from 49 members on supporting audio- and videoconferencing (AVC) capabilities for remote workforces post the COVID-19 outbreak. In the summary, we assess the post-outbreak performance of major AVC platforms and policies around supporting employees' home internet service. We also review members' key recommendations for mitigating AVC platforms' performance issues in this scenario.

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