Gartner Information Technology Research

Midsize Enterprise IT Organizational Design: 3 Models to Meet Discrete Enterprise Needs

Published: 10 April 2020

ID: G00465930

Analyst(s): Tomas Nielsen , Debra Curtis , Monika Sinha , Joseph Provenza , Roger Caleya


Smaller teams and fewer resources (in terms of absolute numbers) make designing an IT organization challenging for midsize enterprises. MSE CIOs should identify enterprise demand and organize IT operations around one of three models: responsive, engaging or driving IT organizations.

Table Of Contents
  • Key Challenges



  • Context, Enterprise Demand and Organizational Models
    • Context
    • MSE Demands and Organizational Model Choices
  • Sample Organizations and the Rationale Behind Them
    • Functions and Roles
    • The Responsive MSE IT Organization
    • The Engaging MSE IT Organization
    • The Driving MSE IT Organization
  • Levers of Growth: Closing the Gap Between Enterprise Demand and IT Ambition, While Escaping the Resource-Demand “Catch-22”
  • Conclusion: Finalizing the IT Organization and Next Steps — I&T Operating Model

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