Gartner Research

Communicating Through the COVID-19 Crisis: An Interview With Prof. Paul Argenti

Published: 13 April 2020

ID: G00724091

Analyst(s): Human Resources Research Team


The COVID-19 pandemic is an unprecedented test of HR leaders’ communication and leadership skills. Corporate communication professor Paul Argenti explains why communicating with employees should be a top priority for chief HR officers throughout the ongoing emergency.

Table Of Contents

About Paul Argenti, Professor of Corporate Communication at the Tuck School of Business at Dartmouth College

Recommended by the Authors

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.