Gartner Research

OSS Solution Sourcing Criteria Changes for CSP Operations Transformation

Published: 16 April 2020

ID: G00720867

Analyst(s): Amresh Nandan, To Chee Eng

Summary

With ambitious transformation plans for operations, CSP CTIOs and procurement leaders are changing their view of traditional suppliers and sourcing criteria. This research highlights key findings from the Gartner survey of CSPs in 2019 and 2018 that OSS product leaders must pay attention to.

Table Of Contents

Overview

Strategic Planning Assumption

Analysis

Background and Context

The Impact

Conclusion

Gartner Recommended Reading

Note 1: OSS Definition

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