Gartner Research

Video: How to Run a Virtual Innovation Workshop

Published: 17 April 2020

ID: G00725038

Analyst(s): Nicholas Evans


In times of crisis, not every solution or fix can be pulled off the shelf. Web conferencing and remote work tools only get you so far. CIOs and business leaders can leverage virtual innovation workshops to help identify and prioritize ideas, requirements and risks with proven tools and methodology.


In times of crisis, not every solution or fix can be pulled off the shelf. To compound matters, the knee-jerk reaction is to suspend most or all innovation. CIOs and business executives need proven techniques to identify and prioritize ideas, requirements and risks. Web conferencing and remote work tools work for virtual meetings, but only get you so far.

CIOs can offer the resources of their innovation programs to provide rapid response innovation. This may include virtual innovation workshops, campaigns and labs to help prioritize risks, requirements and ideas. In this manner, the organization can quickly find and implement appropriate solutions or mitigations.

This video discusses best practices and recommendations when running virtual innovation workshops so that CIOs can leverage these sessions for immediate, collaborative problem solving across the organization. We cover recommendations on tools and methodology based on

How to Run a Virtual Innovation Workshop

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Innovation workshops can be an effective approach to imagining digital transformation possibilities. However, there is an art to doing them well. CIOs can use these best practices to lead strategic business change and navigate the trade-offs.

While many organizations have had formal innovation programs for several years, scaling proven ideas to fully commercialized or deployed solutions is a constant challenge for CIOs. CIOs can use the recommendations in this research to address the perennial barriers to scaling innovation.

The innovation management tools market offers technologies that help organizations to streamline operations for their innovation programs. Application leaders should use this Market Guide to understand this market and inform their technology choices.

CIOs are investing in innovation to meet CEO demands for growth. Yet at some point, the Red Bull runs dry, the pizza gets thrown away and innovation often fizzles. CIOs must focus on three elements — ownership, behavior and process — to scale proven ideas. Each element contains a scale breaker (a factor that derails scaling) and a scale maker (a factor that accelerates scaling).

IT innovation initiatives should define what success looks like and how to achieve it. One way to do this is to create an innovation charter that defines the scope of the innovation effort, success metrics and goals, among other things. This research describes what a great charter contains.

In the digital era, business change is the new normal and innovation is essential to success. Yet navigating the expanding landscape of innovation approaches can be intimidating. CIOs can use this innovation framework to design innovation roadmaps that deliver high-value business outcomes.

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